Austin Rover - Who Cares Wins - The Key To Success - 1983 part 1 to 4

Austin Rover Training Video, a series of videos designed to teach Austin Rover Staff about Customer Service. Who Cares Wins - The Key To Success Module 1 of 4 - Who Cares Wins Presented by : John Thaw Customer: Ian Lavender Salesmen: Paul Jerricho Pavel Douglas Sales Manager: Johnathan Elsom Service Manager: John Joyce Accounts: Eleanor Harvey The Cleaner: Paddy Joyce Parts Assistant: Stephen Bill Parts Manager: Alan David Mechanic: Ashley Barker Service Receptionist: George Sweeny

Austin Rover Training Video, a series of videos designed to teach Austin Rover Staff about Customer Service. Who Cares Wins - The Key to Success Module 2 of 4 - Who Cares - Who Knows? Presented by : John Thaw Customer: Ian Lavender Salesmen: Paul Jerricho Pavel Douglas Sales Manager: Johnathan Elsom Service Manager: John Joyce Accounts: Eleanor Harvey The Cleaner: Paddy Joyce Parts Assistant: Stephen Bill Parts Manager: Alan David Mechanic: Ashley Barker Service Receptionist: George Sweeny

Austin Rover Training Video, a series of videos designed to teach Austin Rover Staff about Customer Service. Who Cares Wins - The Key to Success Module 3 - Hello, Goodbye and Inbetween Presented by : John Thaw Customer: Ian Lavender Salesmen: Paul Jerricho Pavel Douglas Sales Manager: Johnathan Elsom Service Manager: John Joyce Accounts: Eleanor Harvey The Cleaner: Paddy Joyce Parts Assistant: Stephen Bill Parts Manager: Alan David Mechanic: Ashley Barker Service Receptionist: George Sweeny

Austin Rover Training Video, a series of videos designed to teach Austin Rover Staff about Customer Service. Who Cares Wins - The Key to Success Module 4 Presented by : John Thaw Customer: Ian Lavender Salesmen: Paul Jerricho Pavel Douglas Sales Manager: Johnathan Elsom Service Manager: John Joyce Accounts: Eleanor Harvey The Cleaner: Paddy Joyce Parts Assistant: Stephen Bill Parts Manager: Alan David Mechanic: Ashley Barker Service Receptionist: George Sweeny